Privacy Policy

Lake Oconee Humane Society (“LOHS,” “we,” “our,” or “us”) is committed to protecting the privacy of visitors, donors, adopters, volunteers, fosters, event participants, and other users of our website, lohspets.org (the “Site”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.

1. Consent

By accessing or using our Site, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. By submitting information through our Site, including donation forms, applications, registrations, surveys, or contact forms, you consent to the practices described herein.

2. Information We Collect

Personal Information

We may collect information that identifies you personally, including:

• Name
• Mailing address
• Email address
• Telephone number
• Donation information
• Event registration information
• Volunteer, foster, adoption, employment, and clinic-related application information
• Information submitted through contact forms, surveys, or other communications

Non-Personal Information

We may automatically collect certain information about your interaction with the Site, including:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of visits
• Referring websites
• Website usage and engagement data

This information is generally collected through cookies, analytics tools, and similar technologies.

3. Cookies and Analytics

Our Site may use cookies and similar technologies to improve functionality, understand how visitors use the Site, and enhance user experience.

Cookies are small files stored on your device that help us recognize returning visitors and analyze website traffic.

You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.

4. How We Use Your Information

We may use information we collect to:

• Process donations and financial transactions
• Register participants for events and programs
• Respond to inquiries and requests
• Review adoption, foster, volunteer, employment, and clinic applications
• Provide services, resources, and support
• Send newsletters, fundraising appeals, event announcements, and organizational updates
• Improve website functionality and user experience
• Analyze trends and measure program effectiveness
• Comply with legal obligations and protect the security of our organization

5. Donor Privacy

LOHS respects the privacy of our donors.

We do not sell, rent, trade, or share donor information with other organizations for marketing or fundraising purposes. Donor information is used solely for organizational, administrative, fundraising, stewardship, and legal compliance purposes.

6. How We Share Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers that assist us with operating our organization and website, including services related to:

• Donation and payment processing
• Event registration and ticketing
• Email communications
• Website hosting and maintenance
• Customer relationship management
• Data storage and security
• Application and shelter management systems

These providers are authorized to use information only as necessary to perform services on our behalf.

We may also disclose information:

• When required by law
• To comply with legal processes or governmental requests
• To protect the rights, property, safety, or security of LOHS, our staff, volunteers, supporters, or the public

7. Payment Processing

Online donations, event registrations, sponsorship purchases, merchandise purchases, and other transactions may be processed through third-party payment processors.

LOHS does not store complete credit card information on its servers. Payment information is handled according to the privacy and security policies of the applicable payment processor.

8. Email Communications

If you provide your email address, you may receive newsletters, event announcements, fundraising appeals, volunteer opportunities, adoption updates, and other communications from LOHS.

You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Please note that we may still send administrative or transactional communications related to donations, registrations, applications, or other interactions with LOHS.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Third-Party Websites

Our Site may contain links to third-party websites, social media platforms, donation processors, event registration services, shelter management systems, or other external services.

LOHS is not responsible for the privacy practices, security, or content of those third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

11. Children’s Privacy

Our Site is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent.

12. Changes to This Privacy Policy

LOHS may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or organizational operations.

Any changes will be posted on this page with an updated Effective Date. Continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, would like to update your information, or wish to inquire about how your information is used, please contact:

Lake Oconee Humane Society
1020 Park Avenue, Suite 101
Greensboro, GA 30642

Phone: (706) 454-1508
Email: lohs@lohspets.org